EVALUATION & ANALYTICS
Customer expectations are now at an all-time high and competition is always increasing. With the vast amount of data your customers leave behind when online (names, website visited, likes and dislikes).
With every interaction customers leave behind a digital footprint. To improve engagement and continuously delight your customers at every point of the customer journey, it's important to take advantage of the data that can be tracked and captured.
We use the insight gathered to deliver exceptional and individualised customer experiences that delights your audience, leading to higher satisfaction and loyalty in the long term.
To make sure your campaigns are meeting your marketing goals, you’ll need a team devoted to tracking every single major KPI.
Our Analytics team specialises in analysing users’ behaviour and gleaning key insights. These help us pivot based on new findings to increase conversions and build on the success of any campaign.
From reporting to custom dashboards, our tailor-made analytics solutions make campaign performance easy to understand. Our transparent approach gives you insight into exactly what is and what isn’t working.
We primarily work with Google Analytics and Google Tag Manager, but our team also has experience with Adobe Analytics, Chartbeat and other analytics tools and platforms.
Be found everywhere potential consumers may be looking for you by distributing your business information across 70+ apps, maps, smart devices and search engines.
- Keep business information correct and consumer-suggested edits in check on Facebook and Google Maps
- Populate business listings with rich content like photos and videos to entice potential customers
- Ensure your business can be reached when consumers ask Google or Siri to make a call
- Expand your reach on speciality publisher sites unique to your industry
Reputation management lets you take control of your reputation online. We make it easy for you to listen to what customers are saying, generate positive reviews, and promote those reviews online.
- Generate new reviews and boost your ratings on the sites that matter most to you
- Automatically collect reviews from top sites to monitor what’s being said about your business in real-time
- Increase your chance of conversion by creating positive brand awareness
- Transparent reporting allows you to see where reviews are posted, review volume and more
We track, extract and analyze data related to your brand, audience and industry pre, during and post campaign to adapt our strategy to an ever growing digital community.
- Digital Growth Campaign Creation
- Campaign Management & Optimization
- Deep Consumer Insights
- Brand Perception Analytics & Reporting
- User and Target Persona Data & Analytics
We place tracking the performance of every campaign metrics right at your fingertips.
- 24/7 real-time access to your metrics and reports
- Easy-to-navigate platform
- Customizable view so you see what matters most to you